Ana Yelken specialises in the provision of high quality watersports for high end centers worldwide. Many centers with waterfront premises are missing out on significant revenue opportunity by not having a watersports provision or by using a third party concessionaire to run a facility. In the latter example, concessionaires have very different motivation to the center so often have poor equipment, minimal safety provision, inexperienced staff and no clear structure or program of activities.
A professional facility should be run with the center having complete control of provision and standards of delivery to guests. This ensures that the center’s objectives can be clearly met – improved revenue, quality of service, quality and choice of activities and above all, safety. Revenue comes from a mix of equipment hire and scheduled lessons for adults and children, by qualified instructors.
A properly set up watersports facility can provide many things to a center – significant income, additional food and beverage sales from guests choosing to stay on site because of the activities on offer, increased marketing opportunities, greater referrals, greater repeat bookings etc.
After an initial consultation, Ana Yelken will take the following steps to create a client-specific watersports solution. The recommendations will be compiled into a project report and can either be handed over to the client for consideration and excecution or can be used to proceed to installation.
- Assessment of business potential
- Customer research
- Client base
- Existing facilities
- Location weather patterns
- Import restrictions
SITE SURVEY INCLUDES
- Suitability of venue
- Evaluation of existing facilities
- Local risks assessment
- Staff skills audit
- Local issues and By-laws
PREPARATION AND PROVISION OF REPORT AND RECOMMENDATIONS
Following the project appraisal, Ana Yelken can proceed to the installation stage. Taking the responsibility and worry out of your hands, Ana Yelken’s experienced professionals will take care of every aspect of installing the watersports facilities on site. After the installation you can either handle the running of the center in-house or you can proceed to activation.
INSTALLATION INCLUDES THE FOLLOWING
- Sourcing of equipment, transportation and logistics
- Staff recruitment and training
- Preparation of site facilities
- Preparation of: Safety manuals and lesson plans
- Maintenance and training schedules
- Health & safety record keeping
- Rigging of equipment, buoys, security, signage
- Creation of site specific operating procedures manual
FROM INSTALLATION TO ACTIVATION
After installation of the watersports center, Ana Yelken can take over the initial day to day running of the activities and staff management, to ensure a smooth process. Ana Yelken’s strong links with industry partners ensure the highest standard of center management, boat handling and watersports training for your clients, and adds weight to the validity of your center.
Initial management of the facility with on site training for staff, hands on safety supervision and regular reporting.